Satisfaction of the clients is a key for a successful business
Creating excellent experiences for your shopping center visitors is the first step to achieve a high level of commitment. If you can determine what their level of satisfaction is inside and outside the Center, you will be able to take actions to maintain or improve the satisfaction level of your clients.
We plan temporary surveys at various points in your Center and, with our HAPPY system, we provide data to help you in your mall organization.
DATA MANAGEMENT
Collect data immediately without losing any detail for the management of your shopping center. Our tool is naturally integrated into the visit of the clients.
PROFITABLE EXPERIENCES
Detect areas of improvement in the service that you offer to your customers and offer them what needs. Make the time that customers spend in your shopping center profitable.
LOYALTY FOR A FAST RETURN
When your customers are happy with each visit, you are guaranteeing the success of your shopping center. That people return will take an economic return for each business unit and your center.
YOU WILL BE ABLE TO …
HAVE REAL-TIME DATA AND ANALYSIS
Know the real time satisfaction level of the visitors of your center. Even in different periods of time.
SAVE A SIMPLE AND INTUOTUVE VISUALIZATION
The data presentation does not require your interpretation. No complex formulas or algorithms. A visual and easy-to-interpret interface to understand everything that happens in your shopping center.
OBTAIN A CENTRALIZED INFORMATION
Access to data remotely through Mall Report ™ and it is easily exportable to your tools.
BENEFITS OF HAPPY
These satisfaction keypads can be placed anywhere in the shopping center and with any question, they are totally autonomous and can be placed without any type of power supply or internet connection. It works through IoT networks.
You can access the data obtained through MALL REPORT ™ and you can export all the information to your computer systems in a very simple way.
Customer’s satisfaction management solution that we offer, can be located in different areas of a shopping center, which will give to the customers easy access to value their experience.
It will collect data at the moment without losing important information for the analysis of the customer engagement. You will be able to know which areas need an improvement to meet all the demands of the clientele, thus making all the time they spend in your establishment profitable.
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THE KEY TO THE SUCCESS OF A SHOPPING CENTER DEPENDS ON THE LEVEL OF SATISFACTION OF YOUR CUSTOMERS
offers an optimal and satisfying service
That your customers are comfortable in your shopping center will guarantee, that they will shop again in your mall and with that you will have an economic increase for each commercial unit.
MIRAME.NET with HAPPY system guarantee improvement of the satisfaction level of your clients by collecting all the necessary information to implement appropriate improvements and increase full potential of your commercial space.
